General Terms and Conditions for the use of the story.one service

Provider: Storylution GmbH, FN: 485671 y
Company registry court: Commercial court Vienna (Handelsgericht Wien)
Adress: Biberstraße 5, 1010 Wien
E-Mail: [email protected]
UID-No: ATU 73020679

Scope of application
1. The following terms and conditions apply to all services offered by the provider and regulate their use.
2. By registering, the user or author expressly accepts these terms and conditions and acknowledges the privacy policy pursuant to Art 12ff DSGVO, available under https://www.story.one/en/privacypolicy.
3. Persons who have not yet reached the age of 12 may not use services of the Provider.
Performance / essential characteristics of the service (service)
1. The service consists of free access to and use of the story.one database of Storylution GmbH. This database is available at https://story.one. Via this database, the user can write, publish and / or read short (up to three pages) texts in all languages, upload image files and rate, share and comment on both their own texts and those of others.. There is the possibility of an automatic translation of texts with the help of API’s such as DeepL or Open AI. Comments by other users on texts and/or books can be rejected and thereby removed by the respective user who wrote the text or book. The provider reserves the right to inspect rejected comments.
2. The provider reserves the express right to reject and delete all content uploaded by users without giving reasons.
3. The provider may provide individual or all texts published in the database for publication in a book. For this purpose, the user who wrote the selected text will be contacted using the data provided by him/her in order to reach a corresponding agreement on the rights of use (see also point 5).
4. The services of the provider include:
  1. Offering the possibility of registration with a password at https://story.one.
  2. After successful registration of the user, access to the central database story.one is established for the user.
  3. Provision of an own profile via the story.one database, whereby the user can publish texts and image files, as well as write or submit comments and ratings. Comments on their own texts and books are released by the user themselves. Both own and third-party texts and books can be shared by other users and the provider via the share links implemented on the story.one database on other platforms (such as email, Facebook, Instagram, TikTok, Twitter, LinkedIn and similar).
5. Registration and use of the story.one database are free of charge. However, the provider reserves the right to charge for services provided in the future. In this case, it will proceed in accordance with point 15 (Amendment of the Terms and Conditions). However, the User is under no obligation to make use of the Provider’s chargeable services.
6. The costs of the User’s Internet access shall be borne by the User him/herself. the following services may be subject to a charge:
  - Back Cover one color (with text): A user writing a book can place a text on the back cover. Select Vignette: A user writing a book can select other cover designs.
  - Individual own cover image (with quality-check): A user writing a book can upload their own image as the cover for their book.
  - Using Book Templates: A user writing a book can use templates provided by the provider for book creation.
  - Upload pdf (own book block; witch quality-check): A user writing a book can upload their own pdf file as a book core.
  - Get Ideas: Advice for a potential book-writing user.
  - Get Advice: Advice on creating a book.
  - Masterclass: Virtual and physical meetings with users who have already successfully written books.
  - Proofreading (2 packages: S/L ): Proofreading graded according to quality and / or depth.
  - Text refresh (book block): A user can re-upload her:his book after correcting errors in the texts.
  - eBook: A user can create an eBook in addition to the print book.
  - Audiobook (3 packages)
    - self narrated: The User in submits self-created audio files.
    - narrated by a professional: The audiobook is read by a trained narrator.
    - text2speech: The text is spoken in words by a computer program.
  - Remove book from sale after 6 months, for good cause at any time (discontinue booksales). The provider is obliged to report a sales stop to all relevant trading partners.
  - Handling fee and shipping costs for redelivery after submitting incorrect or incomplete address details
7. The choice of payment service provider and payment options lies solely with the provider. The following payment options and currencies are currently available:
  - Credit card
  - Instant bank transfer (Klarna now)
  - Purchase on invoice (Klarna later)
  - Apple Pay
  - PayPal
  - Euros
8. The provider reserves the express right to unilaterally change the payment service provider, the payment option and the available currencies at any time.
9. With regard to the technical and economic development of the Internet, legal regulations or legal requirements, as well as the further development of its own and third party products, the Provider is entitled to make changes to the services it provides at any time.
Registration / contract conclusion
1. Registration at https://story.one is required to use the provider’s services. To register at https://story.one, the User requires an e-mail address and a password chosen by him/her. It is also possible to register with the user’s Facebook, Apple or Google profile (“social login”). The Provider expressly reserves the right to change the login options in the future.
2. The user is obliged to provide truthful and complete information (in particular with regard to contact options, e-mail, telephone verification) when registering. The use of pseudonyms as usernames is permitted.
3. There is no right to registration. The provider is entitled to refuse registration without giving reasons.
4. When registering at https://story.one, a confirmation email will be sent to the email address provided by the User to confirm the registration. The registration process is not completed until the activation link sent to the user has been confirmed.
5. The user has the possibility to use the services of the provider after completing the registration.
6. Registration creates a contractual agreement between the provider and the user, which is governed by the provisions of these terms and conditions.
Obligations, duties and rules of conduct of the user
1. In order to be able to use the provider’s services to their full extent, the user must use the latest (browser) technologies or enable their use (e.g. activation of Java script, cookies, pop-ups, etc.). If older technologies are used, the user may not be able to use the provider’s services to their full extent.
2. The User shall treat the access data (password, username) as strictly confidential and protect it from unauthorized access by third parties. He:She may not disclose this access data to anyone, including employees of the Provider. If the User has reason to believe that the access data (password, user name) has become known to third parties in any way, he:she is obliged to change his:her password immediately and inform the Provider without delay. If the User discloses the access data (password, user name) to third parties, he:she shall be liable to the Provider for all damages caused as a result.
3. The User is obliged to use the services provided by the provider as intended and, when using them, to refrain from actions that could harm or endanger the provider and / or other users and / or that could restrict the availability of the services for other users. Intended use also includes compliance with all instructions, recommendations and the like that the Provider provides at the time of conclusion of the contract or thereafter, on its website, in operating instructions and / or other documents made available to the user.
4. The provider offers the user the opportunity to enter content in its database, to communicate and interact with other users. The user warrants that he:she will not misuse the Provider’s services. In particular, the User shall comply with the following rules:
  1. The entry of personal data in the user’s profile is at the user’s own risk.
  2. The publication of third-party data (e.g. the creation of a profile for a third party) without the third party’s consent is not permitted.
  3. The community standards available at https://www.story.one/en/communitystandards which are intended to ensure a cultivated tone, must be observed.
  4. Users can report violations of the community standards, which will subsequently be reviewed by the provider. In the event of violations, the provider reserves the right to delete the content in question and / or to temporarily or permanently exclude the user who published this content from using story.one (see also point 14).
  5. The user bears the exclusive responsibility for the content stored in his:her profile. The user undertakes to comply with all relevant legal provisions (such as the Criminal Code [StGB], youth protection laws, the Prohibition Act, the Telecommunications Act [TKG], the E-Commerce Act [ECG], the Media Act, the Copyright Act [UrhG], the Unfair Competition Act [UWG], the Data Protection Act / General Data Protection Regulation [DSG / DSGVO], any personal rights arising from other laws such as the General Civil Code [ABGB], etc.) when posting content on his:her profile: In particular, not to disseminate any immoral, pornographic, obscene, racist, violence-glorifying, violence-trivializing, right-wing / left-wing radical, insulting or other illegal content, materials, information and / or image files.
  6. The user is also obliged not to threaten, harass and / or violate the (personal) rights of third parties and other users.
  7. The user guarantees that no personal data or data relating to the personal life of third parties will be visible on the content published by him:her on story.one if the third party has not expressly consented to the publication.
  8. The User warrants not to upload any data to the database that contains viruses (infected software) or software and content to which third parties have copyrights (unless the User has the necessary rights to them or the consent of the authorized party).
  9. The user may not take any actions that could cause a system overload, a denial of service or similar.
  10. The advertising of other websites in the story.one database and the sending of chain letters is prohibited.
  11. The user warrants that he:she is the author of all uploaded texts, image files, graphics, graphic representations and other illustrations and / or holds all necessary rights of use to the extent required. If persons are depicted, the user further warrants that the persons depicted agree to the corresponding publication.
  12. The user warrants that the content published by him:her on story.one does not infringe upon and / or violate any third-party rights (copyrights, trademark rights, title rights, etc.). The provider is not obliged to recognize, track and / or prevent copyright infringements by users. The user shall fully indemnify and hold the Provider harmless in the event of any claims in this regard.
  13. The provider is not obliged to publish works or parts of works for which the copyright is doubtful or unclear.
5. The provider is not obliged to check the comments and ratings regularly. He can delete content (stories, texts, image files, comments, ratings, books, challenges, etc.) at any time without giving reasons. In particular he will do so if he becomes aware of a violation of this point 4 by the user.
6. Irrespective of any consequences under civil and criminal law, the user shall fully indemnify and hold the provider completely harmless for any damage – of whatever kind – and for any claims of third parties – of whatever kind – resulting from the breach of the user´s obligations under point 4 of these terms and conditions.
Rights of use and copyrights to the content
1. By uploading texts and / or graphics, the provider only acquires the right to publish, process, reproduce, make available and translate in the sense of the description under point 2, i.e. he may keep the texts on https://story.one, or a corresponding successor website, in the (graphic) design corresponding to the website and make the corresponding comment and evaluation functions available and use them himself. The content may be shared without restriction via share links on other platforms. As the author, the user remains solely authorized to use and dispose of the content. She:He can decide for herself:himself which content she:he keeps available and for how long.
2. If the provider wishes to publish (individual) or all texts and / or graphics in another medium, it shall contact the user in order to reach a corresponding agreement with him:her. Only if such an agreement is reached will texts and / or graphics be published in other media (in the manner then agreed).
Rights of use and copyrights to the uploaded content
1. In relation to the user, the provider is the sole holder of the rights of reproduction, distribution, processing and all copyrights as well as the right of incorporeal transmission and reproduction of the database story.one. The use of the Database and the content, materials, trademarks and trade names contained therein provided by the Provider is permitted exclusively for the purposes stated in these Terms and Conditions.
2. The cover images, book layouts, logos and designs, samples and materials provided by the Provider are protected by copyright in favor of the Provider and may only be used by the user within the scope of using the story.one database. If texts and / or books are published by the user via third-party providers, the use of the cover images, book layouts, logos and designs provided by the provider is prohibited in any case.
Create book / Permission to print
1. The user has the option of having their texts and image files published on story.one, as well as the content of pdf documents they have uploaded themselves, printed in the form of a book. The user can choose between a book with an ISBN for sale in bookstores or a book for purely private use (EAN). If the user chooses a book with an ISBN, the user undertakes to comply with the rules and standards of the International ISBN Agency (https://www.isbn-international.org/sites/default/files/ISBN-Handbuch_2018%20%28German%20translation%20of%20seventh%20edition%29.pdf). The dimensions of the book are 5×8 inches (one inch corresponds to 2.54 cm). This service of the provider is not free of charge. The provider also reserves the express right to refuse the printing of a book without giving any reason.
2. In order to be able to print a book, the user must authenticate their profile at checkout (via telephone number). The account data provided by the user will be stored and processed by the provider in order to make commission payments to the user from the sale of their book. The provider has the right to compare the user’s real name with the account data provided, in particular the account holder. The account data provided will be deleted by the provider after each distribution. If a draft for a book is not printed by the user within three months, the provider is entitled to delete this draft.
3. The final responsibility for texts commissioned for printing always lies with the commissioning user. This also applies if the user has made use of a paid editing service and / or a free proofreading program of the provider. The provider assumes no liability for the accuracy of the texts.
4. For the cover of the book, the commissioning user has the option to choose from more than 2,000 cover images provided free of charge by the provider. The use of such a cover by the commissioning user is of course not exclusive. Alternatively, the commissioning user has the option of uploading their own image file (of at least 300 dpi) and using it as a cover.
5. The provider expressly reserves the right that the physically printed book may not correspond 100% to the preview displayed electronically to the ordering User due to trimming during production. Minimal differences in this respect are expressly accepted by the commissioning user.
6. The texts of a book printed with an ISBN cannot be changed significantly at a later date. Only minor changes within the meaning of point 6.2 of the ISBN Handbook of the International ISBN Agency (International 7th Edition, https://www.isbn-international.org/sites/default/files/ISBN-Handbuch_2018%20%28German%20translation%20of%20seventh%20edition%29.pdf) are possible. The “Text Refresh (book block)” function is technically designed in such a way that the user is instructed to make only minor changes to their book that comply with the specifications of the International ISBN Agency. The rules and standards of the International ISBN Agency may not be circumvented by the user. In the case of significant changes, i.e. those that exceed the International ISBN Agency’s de minimis limit, to one or more parts of a publication, or if the physical or digital characteristics of the publication have changed significantly in the new edition, a new book must be printed with a new ISBN.
7. For deliveries outside the European Union, the phone number of the recipient must be indicated on the shipping label. The commissioning user is therefore obliged to provide his:her telephone number during the printing and ordering process. If necessary, the provider is entitled to pass on the commission user’s telephone number to third parties in this context.
8. The Provider attaches great importance to the quality of the books and therefore works with leading printing companies that are selected according to strict quality standards. In the event of defective productions that the user has purchased directly from the Provider, the user may submit a complaint to the Provider by e-mail ([email protected]). If the delivery of the books to the User does not contain more than three defective copies, the user may send a corresponding photo proof to the provider, whereupon the provider will complain about these defective copies to the printer and deliver them to the user accordingly. If there are more than 3 defective copies per delivery, the user must return the defective books to the provider at the provider’s expense, whereupon the provider will in turn complain to the Printer about these defective copies. If the complaint is successful, the books will be reproduced free of charge and sent to the user. If the defective copies were purchased from a third party (e.g. bookshop), the complaint must be addressed to them and processed via them.
9. Users who write or design texts and / or graphics printed in a book shall grant the provider all rights and statutory remuneration and participation claims administered by the collecting society Literar Mechana in accordance with its statutes for the duration of the contract for joint contribution. Users who write texts and / or design graphics agree that the provider shall be paid directly the publisher’s share to which it is entitled according to the respective applicable distribution plans of the collecting society Literar Mechana, whereby the users undertake to confirm the granting of rights to the provider to Literar Mechana when registering the work. The user’s share remains unaffected by this.
10. The choice regarding the distribution modalities of the books is the sole responsibility of the provider. Usually, distribution will be based on the place of residence of the users writing the books. The provider also has the right to withdraw a book from distribution at any time without giving reasons. The choice of book prices (print, eBook, audiobook) is also the sole responsibility of the provider, whereby Euro is currently used as the currency.
11. The provider has the right to use printed texts and / or graphics for AI models.
12. The provider informs all users of texts and / or graphics printed in a book twice a year about the sales figures in trade of the respective books (books sold, paid and not remitted). In addition, users who write books are also shown the current sales figures for their books in their profiles. This is merely a trend of the producers and the related information is not binding for the provider.
13. Users who write books shall be entitled to a corresponding commission from the eleventh paid and non-returned copy of the respective book sold. The commission is a certain percentage of the gross retail price of the respective book, which is calculated as follows:
  - 11 to 3,000 copies sold: 10%
  - 3,001 to 10,000. copy sold: 12%
  - from the 10,001. copy sold: 16%
  - However, a percentage of more than 10% only applies as long as at least 300 copies are also sold per calendar year.
14. The book writing user expressly agrees to the settlement of this commission in the form of a credit note or credit note display on their profile. The book writing user will be informed by the provider twice a year on June 30 and December 31 about the number of sold, paid and non-remitted book copies and the resulting commission amount (billing). The user can retrieve the commission from their account within 14 days of receiving the statement. Commissions that are not retrieved within this period can be retrieved again upon receipt of the statement on the next due date.
  The purchase and settlement dates may be logistically different. Abusive self-purchases by book writing users themselves do not trigger a commission claim. In this case, the provider is entitled to delete the account of the abusive user.
  The commission shall be paid out in euros to an account with an international bank account number (IBAN account) to be specified by the user. To make commission payments to accounts outside the EEA, the international bank sort code (BIC) must also be provided. Cash distributions are not possible. For the purpose of a distribution, the provider is entitled to store and process the corresponding data of the users writing the accounts. The account data will be deleted by the provider after each distribution. The proper taxation of the commission and the payment of any duties is the sole responsibility of the user.
15. Book writing users expressly agree that no interest will be paid on the credit balance until it is paid out.
16. The Provider reserves the express right to unilaterally amend this commission provision at any time.
17. Users also have the option of asking other users for permission to reprint their texts and / or graphics. In this case, the provisions on commission settlements apply as for book challenges (see point 9).
18. If the commission is paid to an austrian entrepreneur, they will receive a credit note on which the VAT is shown. This does not apply to small businesses; if the commission is paid to a foreign entrepreneur, the latter receives a net credit note with reference to the reverse-charge-system.
19. Foreign entrepreneurs and Austrian small businesses with a commission amount of EUR 400.00 or more have the option of receiving an invoice showing VAT.
20. The provider is obligated to allow an auditor, tax consultant or sworn accountant appointed by the user writing a book to inspect the books and documents in order to verify the fee statements. The costs incurred as a result shall be borne by the provider if the statements disadvantage the user by more than 3%, but at least by more than EUR 100.
21. If the user provides an incorrect billing and / or delivery address, the user shall bear the costs of any new shipment by the provider.
eBook and Audio Books
1. Users have the option of having an already physically printed book subsequently produced as an eBook and / or audio book.
2. When producing an audio book, the user can choose between three variants:
  - The text is spoken in words by a computer program (“text to speech”).
  - The user can speak the text himself:herself (in this case, the provider has the explicit right to edit the text spoken by the user and to convert it into a form suitable for audio books).
  - The user can book a professional speaker via the provider who speaks the text.
3. In each case of the audio book, the user grants the provider the comprehensive and exclusive rights to the spoken word and the soundtrack.
Story Challenges
1. It is possible for individual users to initiate a so-called “Story Challenge” on story.one. This gives other users the opportunity to submit their text. The initiator of the “Story Challenge” then decides which texts will be included in the book. The initiator has the choice whether the book will be printed for the book trade (i.e. with ISBN) or for private use (EAN). Users participating in the “Story Challenge” have no right to have their texts and / or graphics actually published or printed in a book.
2. By submitting texts, the participating user irrevocably grants the initiator the right to publish, process, reproduce, make available and translate the texts. The right of the participating user to withdraw from this grant of rights for good cause remains unaffected. However, such a withdrawal must be made to the initiator and must be clarified with the initiator.
3. The provider has the right to disclose the e-mail address of all participating users to the initiator and to disclose the e-mail address of the initiator to all users participating in the “Story Challenge” so that the Initiator and the users can contact each other for the purposes of the “Story Challenge”.
4. The initiator of the “Story Challenge” acts as the publisher of the book in the event of printing and publication, and he:she is also subject to the corresponding (legal) obligations.
5. The initiator or editor may not change the content of the texts submitted by the individual users and must cite the individual users of the respective texts.
6. The individual users have the right to purchase the book on author’s terms.
7. The billing, in particular the commission amounts, are generally based on the provisions in point 7, with the following special provisions applying:
  1. The entire commission for the first 1,000 copies sold will be distributed to the initiator or publisher. The initiator or publisher is of course free to make their own agreements with the participating users in this regard with regard to any participation.
  2. The so-called “bestseller clause” applies from the 1,001st copy sold, which provides for a mandatory participation of the participating users. In these cases, one tenth (10%) of the distributable commission remains with the publisher. Nine tenths (90%) of the distributable commission shall be divided among the participating users. The distribution among the participating users shall be made on a pro rata basis according to the number of texts provided by the participating users in the specific book and according to the commission amount regulated in point 7. Any further distributions shall be made by the provider in accordance with the provisions in point 7.
One-minute videos
1. Users can upload videos with a maximum length of one minute (=”one-minute video”) to story.one. These videos are then stored in the user’s profile.
2. Users have the right to delete their videos at any time.
Availability / Warranty
1. The provider does not guarantee the constant availability of its services. Downtimes due to maintenance, software updates and due to circumstances (such as technical problems of third parties, force majeure), which are not within the control of the provider and therefore are not his responsibility and are not accessible through the services offered by him via the Internet, cannot be excluded. The user declares that he:she will not assert any claims for damages and / or warranty claims for failures.
2. The provider does not guarantee that its services will meet the expectations of the users, in particular that successes (e.g. the publication of stories in a book, etc.) will be achieved from the use of the database as well as from the use of the services of the provider.
Liability
1. Insofar as this does not violate mandatory law, the Provider shall only be liable for the compensation of damages caused in connection with this contract by him, his employees and / or vicarious agents in the event that the causation of such damages was caused by gross negligence or intent. However, the accompanying limitations of liability do not apply to compensation for personal injury.
2. Notwithstanding the limitation of liability pursuant to Section 12.1, the Provider’s liability for consequential damages, lost profits, loss of data and financial losses is expressly excluded.
3. The information in the “Frequently Asked Questions (FAQ)” published by the Provider is not binding. The provider accepts no liability for the accuracy of the information.
4. The provider is not liable for any content distributed by the user on https://story.one , nor for any damage resulting from it (see also point 4).
Decommissioning of the service
The Provider is entitled to shut down its services (the Service), which are the subject of this Agreement, in whole or in part if its security or the security of Users is jeopardized. The Provider shall also have this right if the continued operation of the Service or parts of the Service is not economically reasonable for the Provider. The Provider shall inform the Users of such measures immediately.
Sanctions
The provider reserves the right, in case of violations of the user against these terms and conditions,
1. to admonish the user,
2. to delete the user’s content,
3. to block the user temporarily or permanently and / or to terminate the contractual relationship prematurely and to delete the user profile, in particular in the event of violations of the provisions in point 4.
Amendment of these terms and conditions
The Provider is entitled to change these Terms and Conditions at any time. The provider will inform the user of such changes by sending the amended terms and conditions to the e-mail address provided during registration. The amendment of the Terms and Conditions entitles the user to terminate the contractual relationship in writing within a period of one month from notification. If the user does not terminate the contract within this one-month period, the amended terms and conditions shall be deemed to have been agreed.
Duration / termination of the contractual agreement
1. This contract is concluded for an indefinite period. The user may use the database until he:she deletes his:her profile himself:herself, has it deleted or it is deleted by the Provider or the Service is shut down by the Provider:
2. A request for deletion of the account must be sent by the user by email to [email protected]. Once the deletion request has been processed, the user’s account will be irrevocably deleted.
3. Users who have already published one or more books can only delete their profile if they have previously discontinued all their books. A separate button is available for this purpose in the “discontinue booksales” section.
4. After a period of six months, the user may withdraw his:her books from distribution without stating reasons, or before the end of this period for good cause. For each book to be withdrawn from distribution, an administrative fee of EUR 25.00 shall be payable by the user to the Provider. This applies regardless of the number of copies and regardless of whether the book is withdrawn from distribution by the user without giving reasons or for good cause.
5. It cannot be ruled out that a book that has been withdrawn from distribution by the user may still be retrievable in external databases or search engines. Furthermore, it cannot be ruled out that remaining copies may continue to be sold in retail outlets. The provider accepts no liability for any damages or disadvantages resulting from this.
6. The Provider may terminate the contract with the user and delete his:her profile, in particular for the following important reasons:
  - If the user violates the provisions of point 4;
  - If the Provider has drawn the User’s attention to the violation of any other provision of this Agreement and has requested the User to remedy the violation within a period of at least 14 days and the User does not comply with this request within the set period.
7. The content published by the user (books, texts, stories, image files, messages, comments, ratings, etc.) will also be automatically deleted irretrievably after the deletion of his:her profile.
8. It should be noted that if the profile is deleted for any reason whatsoever, the provider will no longer be able to inform the user of any author commissions or pay them out, as all data stored about the user will be deleted by the provider when the account is deleted and there will therefore be no possibility of contacting the former user. At the time of deletion, a final settlement will take place and any credit balance will be paid out to the owner of the deleted profile.
Independent service providers
1. Services offered by third parties in the database (so-called Internet Content Providers, ICP for short) may be subject to additional conditions and may be chargeable to the user. The user is obliged to inform himself:herself about the general terms and conditions and fees of ICP before using its services. The contractual relationship regarding the services offered by ICP is only between ICP and the user, not with the provider.
2. The provider assumes no liability – of any kind whatsoever – for the services of ICP.
Secrecy / data protection
1. The user agrees to keep confidential any messages or data of other users (such as names, telephone and fax numbers, e-mail and home addresses, URLs, etc.) that he:she receives in connection with the use of the database. The user may not make these available to third parties, either directly or indirectly, in whole or in part, without the prior written consent of the other user.
2. The provider and the user are obligated to comply with the provisions of the Data Protection Act (DSG), the General Data Protection Regulation (DSGVO) and any other statutory confidentiality obligations.
3. The provider processes the personal data of the user required for the purpose of fulfilling the contract. The detailed data protection information (data protection declaration) in accordance with Art. 13 ff GDPR can be found on the provider’s homepage at: https://www.story.one/en/privacy-policy/
4. The above mentioned obligations shall also apply after termination of this contractual agreement.
Consent pursuant to § 107 TKG
The user consents to receive messages from the provider or from companies commissioned by the provider for this purpose within the meaning of Section § 107 of the Telecommunications Act for advertising purposes about their own and similar products and events. This consent can be revoked by the user at any time at [email protected].
Consumer’s right to withdraw from contracts concluded at a distance or away from business premises
1. In the case of consumer contracts, the user may withdraw from a contract concluded at a distance or off-premises within 14 days of the conclusion of the contract without giving reasons. If the last day of the period falls on a Saturday, Sunday or public holiday, the period ends on the following working day. It is sufficient if she:he has sent the declaration of withdrawal within the period.
2. If revoked, the profile will be deleted from the database https://story.one and it will no longer be possible to use the service offered by the provider.
3. To exercise the right of withdrawal, the consumer may use the form available here.
4. The activation for the use of the services of the provider is considered as execution of the services. With the active registration, the user declares the express request for early performance of services even before the expiry of the withdrawal period.
5. The user hereby acknowledges and expressly agrees that with the initial registration (activation link), the service of the provider before the expiry of the withdrawal period of § 11 FAGG takes place. The loss of the right of withdrawal according to § 18 FAGG is not associated with this.
Complaints procedure
1. the user can report the misuse of the database by other users or submit a complaint to Storylution GmbH. For this purpose, a message can be sent to [email protected] stating the subject of the complaint.
2. As soon as a complaint is received, the user will receive a short information e-mail about the receipt of the complaint. The provider will review this complaint and send feedback to theuser by email within 14 days at the latest (about the outcome, the information required or whether further information is needed). After the response by the user, further review or a subsequent review of the request will take place if necessary.
3. Users also have the option of submitting complaints to the EU’s online dispute resolution platform: http://ec.europa.eu/odr.
Place of performance / jurisdiction / choice of law / language of contract
1. Place of performance is Salzburg.
2. For legal disputes with consumers within the meaning of the Consumer Protection Act (KSchG), who have their domicile or habitual residence in Germany or are employed in Germany, the statutory places of jurisdiction shall apply.
3. Austrian law shall apply, with the exception of the reference norms of international private law (e.g. IPRG, Rome I Regulation) as well as the UN Convention on Contracts for the International Sale of Goods.
4. The contract language is German.
Partial nullity
Should any provisions of this contract be legally ineffective, invalid and / or void or become so in the course of their duration, this shall not affect the legal effectiveness and validity of the remaining provisions. In this case, the contracting parties undertake to replace the legally ineffective, invalid and / or void (legally ineffective, invalid and / or void) provision with a provision that is legally effective and valid and corresponds in its economic effect to the replaced provision – as far as possible and legally permissible.
Final provisions
1. All declarations of a legally binding nature based on this contract shall be made in writing to the e-mail address of the respective other contracting party last notified in writing. If a declaration is sent to the e-mail address last notified in writing, it shall be deemed to have been received by the respective contracting party.
2. The designation of the headings chosen for the individual chapters is solely for the purpose of clarity and shall therefore not be used for the interpretation of this Agreement.